FAQ’s

How can we help? Need answers? Find them here!

We can’t give you the secrets that are locked away behind each door, but these FAQs do offer valuable tips, tricks and suggestions to help you prepare for your journey through an escape room.

Can I bring extra people?

Both extra people and basic people are welcome in our Virtual Escape Games. In all seriousness, our Virtual Escape Games are setup for up to 6 connections. If you need to exceed that, you will need to schedule more than one experience.

Can I book a Virtual Escape Game with less than 24 hrs. notice?

Kinda. If you don’t see a date or time you are interested in, please email us at virtual.puzzleeffect.com. We will do our best to accommodate your team!

Do you have any discounts?

We have a discount for our military; thank you for your service. Please give us a call to receive your code if this is you! For other discounts, check out our “Pricing” page.

Do you keep stats?

We are way too busy keeping track of whether you are having fun to worry about stats. If you want to know if a particular room is a good fit, check out our “Games” page to see its challenge level.

Do you need a minimum number of people to play?

No! We find that groups of 3+ enhance your experience, but we are confident you will have fun regardless.

Escape rooms are the best. I want to plan a birthday party/team builder/family reunion/proposal/gender reveal party/etc. Do you do that?

YUP. Send us an email to [email protected] and our event specialists will be in touch soon to help you plan your perfect event.

How do I make a reservation?

Click the “Book Now” button (they’re easy enough to find). Rather hear a voice? Give us a call at 720.379.7656.

How long do we have?

You have 75 minutes to complete your objective and “escape”. It’ll feel like 20.

How much does it cost?

Prices start at $99 per team, but this is our Grand Opening pricing. Check out our “Pricing” page for more info.

I booked – why can’t my friends book the same room?

Hey, congrats on the friends! All our virtual experiences are private. After you book the room, you can send out the Zoom link (found in the confirmation e-mail) to invite your friends.

I don’t want to play with a bunch of randos. Will other people be in the room?

All our rooms are private, only the people you invite will be playing. No randos for you, fancy pants. 👑

Is there a minimum age to play?

Players of all ages are welcome in our rooms. The puzzles are really designed for adults, but we’ve found kids ages 12 and up tend to have fun and do well! Younger kids also enjoy the games, especially with some help from their elder teammates. 🙃

What do we win if we escape?

Warm and fuzzies, bragging rights, and if you ask nicely, we give some impressive pats on the back!

Can’t find an answer to the question you’re looking for?

let us know.

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